Wendy's Desk

Wendy's Blog

*Personality not included

June22

I’m a BzzAgent
The Frogpond is a perk.
And that’s where I learned about Rohit Bhargava’s book:

    *Personality not included
    *Why Companies Lose Their Authenticity-
    And How Great Brands Get It Back.

He inserted a little punctuation personality!
I’m liking Bhargava’s material for several reasons:

  • It’s real. As he says in the forward, he’s currently working in the industry. This is not a case study from one successful client. These are principles he uses daily.
  • His layout is fresh. He says most books peak in chapter six. So he ends the first section at chapter six, and included feet-on-the ground exercises and templates in the second half of the book. Then he references a tool in a chapter, (so I flip forward) ends the tool with a reference to another chapter (so I flip back) it’s taking me a pack of post-its to keep my place!

Bhargava also included ten marketing techniques:

  • Curiosity Marketing
  • Karmic Marketing
  • Participation Marketing
  • Un-Whatever Marketing
  • Sensory Marketing
  • Antimarketer Marketing
  • Insider Marketing
  • Incidental Marketing
  • Useful Marketing [Members who have partipated in the GateOpener Workshop have explored this arena.]

Each technique begins with reasons to green light or red light the technique.

    Un-Whatever gets a green light for businesses in a crowded marketplace; a red light if the product or service is only marginally different from competitors.

How fresh; what personality.
This work ties directly to InfoMinutes.
Great new material.
Can’t wait to share it.

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Predictably Irrational: The Hidden Forces That Shape Our Decisions

June19

For years we’ve known that offering a referral incentive (“Give me a referral and I’ll give you $100″) backfires.
Dan explains why.
His description of social norms vs. market norms is emotional and memorable.

Do I believe in saying thank you?

    Yes, of course.

Do I believe in offering a thank you to generate a referral?

    Now less than ever.
posted under Book | 1 Comment »
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