Wendy's Desk

Wendy's Blog

This Makes My Eyes Water. [It's written by my high school {now Facebook} friend Allan Clarke]

September7

Allan and I dated in high school.
Twenty years earlier my mom had dated his dad.

Allan is the person who got me
{and the rest of our class}
on Facebook.

So though I haven’t seen him, or spoken with him in
– gosh, can it be 30 years? 34? –
I remember his folks, and his younger sister and brother.
(Oh, I have stories about his brother!)

There is another reason his story is real to me: it happened to my Aunt Vera. She was 67, and deemed “past usefulness” and therefore ineligible for health care. Even pain moderation. Aunt Vera’s experience has been the reason I’m against nationalized health care.

Twenty-five years later nothing has changed: Allan’s parents are living Aunt Vera and Uncle Bill’s deja vu.

My Mom’s story… and what it means to us in the USA
Just three weeks or so ago, I removed my mother from the “public option” in Canada and rented a motor-home to bring her to the US for proper care… (read that as “care directed toward and presuming survival instead of rapid demise!”)Let me share our story as briefly as I can. Late last year my mother, who lives in Canada, was diagnosed with a heart problem… atrial fibrillation. As best I can understand it, that’s a valve problem that causes turbulence near the heart and causes the blood to pool and clot. Instead of prescribing a blood thinner, which I understand is common practice here… the doctor suggested she “take a baby aspirin” everyday… and that was supposed to take care of the issue. In February my mom had a TIA. With the TIA it’s common for the stroke symptoms to subside within 24 hours… which hers did. Because they subsided her doctor did… NOTHING!

Now anybody who knows these patterns knows that the TIA is a precursor to a full blown stroke.

At minimum she should have been given a blood thinner at that time… but she is 76… and after all meds are expensive and she was just “sucking pension funds out of the public coffers.” Bottom line… it isn’t the policy of the Canadian Single-Payer Healthcare system to do much at all for citizens over 65, let alone 70.

So she continued on her baby aspirin knowing that the big stroke was coming… it was just a matter of time. She drafted a document, and asked myself and my siblings to sign it, stating that if either parent were incapacitated, to the point where their care would be hard for the other parent, we agreed to do all in our power to encourage the well parent to institutionalize the incapacitated parent.

She knew that she was facing a certain stroke… or worse…. and that she would get little or no remedial care from her Government-run Healthcare. they would, however, provide nursing-home care until she died.

On Sunday, June 28 she was feeling particularly ill. her heart was racing and her blood pressure was very low… classic atrial fibrillation symptoms… I talked to my folks and they said they were concerned but that they were monitoring the situation. They’d been to Urgent Care and they’d been told that her heart rate was high and her BP low… they knew that already! I told my dad to get her to the ER immediately, that either a stroke or heart attack were imminent. He said they’d been to the ER and they’d finally given her a blood thinner (8 months too late!) but she was too nauseated to keep it down.

The stroke had already started… the nausea was a symptom. I suggested strongly that she go to the ER… STAT! My dad agreed and left immediately to get her there. As they pulled up to the ER door my father said “I’ll drop you off and park the car.” No sooner had he said that than she slumped over toward him in the car.

He asked if she was alright and she said she was, but she couldn’t move to open the door or get out. The stroke had hit! They did a round of TPA to break up the clots, but otherwise no medication, no therapy, and no pain meds, even though her back pain was severe. She’d always managed her back pain, as many of us who are older do, with exercise. Since she couldn’t walk, she just had to lay there and take it.

One of the nurses asked my sister who was caring for mom before she came into the ER. My sister said that she’d lived at home with my dad. The nurse seemed credulous… “at her age?” Julie replied that if she’d gotten to ER 20 minutes earlier she would have walked in on her own. The nurse asked my sister where mom’s false teeth were… Julie said she didn’t have any… “Oh, she left them at home?” “No” Julie replied, “She has her own teeth.” “I don’t think so,” said the nurse… “Not at her age!”

The sense we got from everyone on those first few days was that they expected her to pass on quickly and “of course we don’t want any heroic measures…”

I know that’s a long tale but I told it all to give you a flavor of what health-care will be like with a single-payer government system.

I think we’re at a real crossroads in American history… a “tipping point” if you will…

We have to decide if the citizens are going to live FOR THE GOVERNMENT or if the government will exist to promote the well-being and interests of the citizens.

I’ve seen some of the more socialized systems… they’re survivable… but they have stripped the people of any real hope or incentive to be the best at what they do… or even to do what they do to the best of their current ability.

Socialism inserts a strange “third party” into the consciousness. It’s not just the individual functioning as best they can in the world… There’s a kind of Santa Claus entity that “knows what’s best for you,” rules your life, and uses your money to provide for yourself and others at whatever level it deems best. It assumes the role of both God-like wisdom as to what your needs are. and complete feudal lordship over all that you own and produce.

That’s the kind of tyranny that this countries founders fought a revolution and risked their “lives, their fortunes and their sacred honor” to defeat. We would do well to realize that the strange entity is not our friend if it’s not our servant.

On a recent trip to Ireland my friend sat in a small local pub and talked to the townsfolk gathered there. they asked him why America hadn’t help the psunami victims. He replied that we had sent millions to help… we’d done bike-a-thons and fund drives… done all kinds of things to get money to send over.

They said “But your government didn’t help…”

“And then,” he said “it dawned on me… Their government isn’t the people… it’s another entity that in some sense owns as well as represents them.”

As I watch what is happening here daily… the struggle for more federal control of all aspects of our lives… I wonder what it will take to rid ourselves of the mounting tyranny if it’s allowed to run its course.

I was a political liberal in my 20s… Until I worked a summer and fall in the projects of Benton Harbor, Michigan. I saw first-hand how degrading and dangerous the lack of incentive can be. I saw how wasteful of tremendous human potential it is to make the dignity of work unnecessary. I saw that people don’t care for, or take pride in, what they don’t earn… and how they devalue themselves for giving up that dignity and self-determination.

It changed me and my political philosophy forever.

We do need to provide lavish short-term life saving intervention in situations of dire need. But we must never provide it so lavishly, or for so long that the incentive to strive, to live out ones own life adventure and serve others is replaced by indolence, entitlement, self-pity and apathy.

“Short term life-saving care… long-term dignity producing work and trade… I think most smart people can hold those two thoughts in their brain at one time!” – Bill Hybels

We do need to protect our environment from needless abuse and waste… we don’t need to worship it as though it created us.

We need our government to provide extravagantly for the national defense… and equitably for her national defenders.

We need to hold our elected officials to account for their use of any funds on our behalf… especially funds we haven’t even earned yet.

We need to say loudly and clearly to and through our representatives that we don’t want the government owning banks, manufacturing facilities, hospitals, insurance companies or any other businesses that compete with unfair advantage and on uneven ground with the businesses we own.

We need to be in charge of our own lives… and deaths… within the confines of morality and the laws of the land. Not to have rationed heath-care and have it delivered in an “economy” where the government is incentivized TOWARD our death! THAT IS AN UNEXCUSABLE CONFLICT OF INTEREST!

We need to look for and rally around articulate, intelligent and thoughtful leaders who understand what hand-outs and special interest policies do to a nation and it’s people over time… and who abhor that path. The current political junta knows the outcome… they just embrace it toward their own ends!

This is not an easy road I’m proposing… the path will be strewn with boulders of legislation and social programs gone awry… but it is a road toward renewed prosperity, dignity and productivity.

Our founding fathers had seen first hand how increasing taxation was tyrannical… How it spins out of control starting on the first day of its enaction… and empowers and accelerates corruption until the only thing that can reign it in is revolution.

Let’s stand up and use our voices and our votes to attempt the required changes… let’s renew and re-envigorate the political process and force it to serve the people… all the people… again! And most of all let’s pray for God’s wisdom… protection and mercy as we attempt to bring freedom… once again… into favor in this still great country!

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5/6ths of half of the second 1/3

September6

Exceptional Networking: Get In Touch, Stay In Touch, Make It Count is a hands-on, here’s how book.

I have so many books
swirling in my head right now!

Everything else is the answer to the
questions that comes from this one.

And I have so much research to do,
(I love research!)
but right now I’m shaking with
eagerness to get this out.
(oh, maybe that’s hunger!)

Filled with gratitude for those of you who are reading,
and giving me eyes-on-the-page feedback,
here is the second section:
Stay In Touch

(The first 11 pages are the same as last night,
no major revisions. – well, check for yours!)

The link above takes you to a snazzy book reader thingy (that’s the technical term: thingy) If you’d rather download the .pdf file click here.


Stay In Touch – Making The Case

September5

The book is titled Exceptional Networking: Get In Touch, Stay In Touch, Make It Count and I offered a sneak peek download yesterday, here.

Today I worked on the first 11 pages of the Stay In Touch section. I’ll trade you a look for your feedback. (You’ll notice several changes based on yesterday’s comments.)

Click here to read.

Waiting eagerly for your thoughts in the same three areas  -
[1] What did you already know, that I can leave out.
[2] What is written confusingly, and needs a re-write for clarity.
[3] What questions are still unanswered?

Gratefully,  W!


wendy-l-kinney



I’m Writing, I’m Writing, I’m Writing!

September4

It’s Labor Day Weekend, and Veronica scheduled five precious days off on my calendar.  No appointments from Thursday morning until Tuesday morning.  Five days to write!

I woke up yesterday at 4:57, without the alarm, and set to work, in the dark. (My screen is lit, I know where the keys are.) Fourteen hours later, a solid foundation. More than half of the first third of the book is laid down. Now the troweling, sanding, smoothing . . . but before that

If you would like to play, [1]  Download this first draft.  (I can’t tell you how long it will be up here, but you’re welcome to forward this link to friends while it is.) Exceptional Networking: Get In Touch – Draft 1
[2] Read. (as much, or as little as you would like)
[3] Comment(right here, for God and country to see) - there is a restriction: Please give me comments in these three arenas

[First Approved Comment Arena]
Tell me what information was, in the words of my nephew Michael,
“Zoinks. Everybody knows that.”

[Second Approved Comment Arena]
Tell me where you had to re-read a sentence, or a paragraph,
because the meaning wasn’t initially clear.

(Please reference by page number)

[Third Approved Comment Arena]
Tell me what questions you still have,
that weren’t answered by the material.
{you’ll see *** where there will be appendices,
but I haven’t written those yet,
so go ahead and list every question now.}

“And what”, you might ask, “do I get in return?”
I need some real life examples in the book.
If you comment you’ll get press; I’ll promote your business!


Gratefully, and with no small amount of trepidation, W!


. . . and the Guilt-free Time to Enjoy It.

August30

I have a fantasy.
One day I finish everything on my task list. Everything! All emails are answered, all phone calls returned, all issues resolved, all writing due for the next week proofed and printed. Nothing important, nothing urgent, nothing wishful or hopeful left to do. Thank you notes mailed, birthday wishes sent, family happy, friends content. By 4 o’clock I’m headed home to cook dinner for, oh, 12. An evening of candlelight, conversation, ideas and inspiration.

Yeah, well, I said it was a fantasy.

Reality check:
I have multiple task lists, interrupted daily, no, hourly, by urgent and important opportunities and responsibilities. The things I truly want to do, write a book, create a video podcast, promote a Marketing MasterMind group, never come to the top of the list. An evening with friends is carved out once a month, no – three or four times a year. It’s been years since we hosted a party at the loft. Years since – ah, I’m embarrassed to say. The only thing that got me this far is the sure knowledge that your life is very much like mine. Hundreds of unanswered email messages, Facebook updates, LinkedIN questions. Thousands of tweets untwittered,

Thursday morning I looked at my unanswered voicemails.
Dianna’s birthday was seven weeks ago. We’d last talked three months before that, promising to get together in a few weeks. Hadn’t seen each other since New Year’s Day at Nancy’s. I had called with Happy Birthday wishes. Dianna left a reply the next day. I still hadn’t returned it.

Guilt.
And yearning.
And a feeling of loss.
And missing my friend.

So I called, and suggested pancakes Sunday morning. (I know she likes pancakes, well, she likes butter, and pancakes are good with butter.) And she said yes! She said yes! And she came over, and we hugged and talked and ate and drank, and hugged and laughed and thought and brainstormed. We explored and questioned and delved and wondered. And six short hours later she had to go, a ziplock of pancakes and another of George’s Oatmeal Pecan Chocolate Chip Cookies in her bag.

For six glorious hours my fantasy was reality.

Dianna learning to blog.

Dianna on the Sunday of happiness.

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Doing What Matters

May3

Doing What MatterswI bought Doing What Matters based on title alone.
I thought it was a time managment book.

If I could just get everything done—all email answered, all phone calls returned, all tasks completed—then I could do the really important stuff. {wry grin}

Turns out I was wrong in my favour.

Kilts is the guy Warren Buffet approved to lead the turnaround at Gillette. This is the story of

  1. why he accepted the assignment (in his own words, his financial situation did not require him to continue working)
  2. what he did to prepare for the assignment (assembling a research team, preparing communications to employees, and deciding what, in fact he would do to stop and reverse the hemmoraging.)
  3. what he did on day one (a three-hour strategy session with top executivesw,  to let people know he was there to work, and expected them to work too.)
  4. what he did for the first 100 days (action, action, action)
  5. how the weekly meetings were structured (mandatory Monday meetings with both a 15 minute and a 3 minute report. Execs say they started prepping on Wednesday. Everyone’s briefs were distributed Friday. It took at least a hour to read, more to process, over the weekend. Meeting Monday, which gave part of Monday and all of Tuesday before the process began again on Wednesday.)
  6. how he went toe-to-toe with Wall Street for Gillette’s benefit. (and went head-to-head to combat internal sacred cows.)

I am perhaps most amazed at the correlation between Gillette, (acquired by P&G for $55b in Q4 2005) and the small businesses and Teams I work with. (Often under $1m. Sometimes well under.) This may be due to the skill of the writers Kilts selected, or his own business accumen, or simply the fact that principles are universal.

Would I have selected this book, in the genre with Good to Great, Built to Last, The Myth of Excellence, Execution, and The Rule of Three, if I’d know what it was about?
Probably.
Would I have selected it this week.
No.

So glad I was wrong!

posted under Book | 1 Comment »

Nudge: Improving Decisions About Health, Wealth and Happiness

March26

NudgeIt’s not news, of course, that small things make a big difference. The wording on a survey affects answers, and on test questions, and on the forms we’re required to complete.

So the question becomes where should we nudge, and how much.

Thaler and Sunstien promote a concept called Libertarian Paternalism.  Libertarian, meaning everyone ultimately has the opportunity to choose for themselves. Paternalism meaning the nudge is in the “right” direction.

Cass Sunstein is the most-cited law professor on any faculty in the United States (and probably the world). He is a professor at the Harvard Law School where he directs the Program on Risk Regulation.

Cass Sunstein is the most-cited law professor on any faculty in the United States (and probably the world). He is a professor at the Harvard Law School where he directs the Program on Risk Regulation.

Richard Thayler is Professor of Economics and Behavioral Science at the Graduate School of Business, University of Chicago

Richard Thayler is Professor of Economics and Behavioral Science at the Graduate School of Business, University of Chicago

posted under Book | 2 Comments »

Outliers

November25
I’ve been a fan of Malcolm Gladwell since his first book, Tipping Point,
where he showed why [I love knowing why]
little things can make a big difference.
 

Tipping Point gave me business hope.
I appreciate hope.

I learned from a publisher that I did what everyone else did when Gladwell’s second book came out. 

I walked into the store, saw the stack, and with an outstretched hand walked to touch the cover.

Blink is about the two-second window of knowing
that allows people to be ahead of the curve.
Blink gave me knowledge.
I like knowledge.

Last week, walking shoulders bent against frosty wind in downtown Toronto, I saw Outliers in the window of a closed bookstore. Nothing would do, then, but to find an open bookstore! 

Outliers lays out the differences people who achieve great success have in common.

Startlingly, they seem random, until explained.

  • Great hockey players are born in January.
    • A child born in September is unlikely to make the cut.
  • Big firm Wall Street lawyers were born in 1934 to parents in the garment industry.
    • Lawyers whose fathers were lawyers weren’t attracted to the now lucrative field.
  • Success comes after 10,000 hours of practice.
    • Children whose parents don’t give them those hours are unlikely to be outliers; people whose success in astoundingly beyond normal.

Gladwell is one of my favorite non-fiction writers because of his skill as a weaver. In all three books he leads with point A, then, in chapter two introduces point B and shows how A is incorporated. In chapter three he introduces point C, then weaves in the knowledge of A and B.

Outliers gives me direction.
I value direction.

posted under Book | 3 Comments »

A Credible Claim to Pride

October19

When I saw her name on the list I knew what I should do,
I just didn’t know if I
could do it.

Little clue: If I hadn’t, I wouldn’t be sharing this with you.
The fact that I am sharing is confirmation
this is the first time I’ve
ever been this brazen.


We hadn’t met.
She presented at the National Speakers Association in San Diego two years ago.

Two years ago, that’s a long time.

And subsequently sent me a copy of her book.
Not because she knew me,
just because my name was on the list of attendees.

There is no way she would know me,
I didn’t go up to speak with her afterward,
I didn’t write her a note,
I didn’t make myself known to her in any way.

So I picked up the phone,
was grateful to get voicemal,
and left this message:

Hello Elizabeth, My name is Wendy Kinney, I was in your audience when you spoke for NSA in San Diego two years ago. I see that you are speaking for the NAPO conference this Friday; I’m on the program too. The Georgia Chapter of NSA meets on Saturday, and our board dinner is Friday night. I’d love to invite you to join us, both for dinner and for our Saturday meeting. You can reach me at . . .”


Jump right to the end of the story.
I have two new friends!
Two.
Because Elizabeth called back to say she would love to join the
NSA board for dinner, could she bring her hostess.

(Elizabeth lives in Souix Falls, South Dakota.
She was staying with Leslie while in Atlanta
.)

Friday morning Elizabeth and I met because
we were doing back-to-back breakouts in the same room.
We shared a lav mic, and tips.

She showed me the hot pink table cover
she uses to reinforce her brand;
I showed her the ZOOM I record on.

At the break she introduced me to her Atlanta hostess Leslie,
who shook my hand while saying,
My husband has heard you speak.
He still has the handout on his desk, he said to tell you he refers to it frequently
.”

In my after lunch keynote I shared with 100 women that
I am shy and introverted.
Across the table at dinner Elizabeth leaned forward to say
I’m introverted too.
I’m so glad you called.
How did you make yourself do that
?”

And then, we made arrangements to share a room in Scottsdale.

Cost: One phone call with heart in my hands.
Reward: New friend Elizabeth,
new friend Leslie,
and I save $225 in hotel expense!

Share with me! Share with me!
When have you done the hard thing you knew you
should do,
and what where your wonderful rewards?

posted under Thoughts | 5 Comments »

Happiness

October17

If happiness is always in the future, then you’ll never be happy.”

P. Zimbardo

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